Contact KOVE Designs Australia

Whether you need help choosing a product, planning delivery or getting support with an existing order, our Australian team is here to help.

General Enquiries and Sales

Email: [email protected]
Telephone: (03) 9070 5596

Visit or Write to Us

KOVE Designs Australia
42 Frankston Gardens Drive
Carrum Downs VIC 3201
Australia

Open Monday to Friday, 9am to 5pm. You are welcome to visit to see products.

Product Advice

Contact us if you need help with:

• Choosing the right sauna, ice bath or recovery product

• Product dimensions and specifications

• Electrical, plumbing or installation requirements

• Delivery access and freight quotations

• Home wellness spaces

• Commercial, gym or recovery-facility projects

• Trade and bulk orders

When enquiring about a particular product, please include its name or a link to the product page.

Existing Orders

For help with an existing order, include:

• Your full name

• Order number

• Product purchased

• Delivery postcode

• A brief description of what you need

This information helps us locate your order and respond more quickly.

Returns and Warranty Support

Before returning a product or arranging a repair, contact our team for assistance.

For a damaged product or warranty enquiry, please provide:

• Your order number

• Product model and serial number, where applicable

• A description of the issue

• Clear photographs or video

• Installation details, where relevant

Do not arrange unauthorised repairs or return a large product before speaking with us.

Send Us a Message

Complete the contact form below and a member of the KOVE Designs Australia team will respond as soon as reasonably possible.

For urgent enquiries concerning an existing delivery, please telephone us on (03) 9070 5596.